Mark Klein, Hiroki Sayama, Peyman Faratin, and Yaneer Bar-Yam, A complex systems perspective on how agents can support collaborative design, in Agent Supported Cooperative Work, Yiming Ye and Elizabeth F. Churchill, Eds. (Springer, 2003), pp. 255-271.
Complex artifacts are typically created via the interaction of many, sometimes thousands of participants, working on different elements of the design. This collaborative design process is expensive and time-consuming because of the strong interdependencies between design decisions. Complex systems research has much to offer to the understanding of the dynamics of this process. This chapter offers insights derived from this novel perspective.