New England Complex Systems Institute



Organizations are incredibly complex systems. Attempting to coordinate the actions of a diverse collection of individuals working on disparate tasks, while trying to navigate the global economic context, is a demanding challenge beyond the limits of any one leader to fully control. Big data can offer guidance, but without the right framework, it is merely an expensive source of too much noise. A new kind of analytics is needed.

The New England Complex Systems Institute (NECSI) is a pioneer of complex systems science. The tools and mathematics we’ve developed for understanding societal challenges like epidemics, economic crashes, and ethnic violence can be applied to the challenges faced by your business or organization.

The strength of complexity science is its universality. Seemingly disparate systems can be explained by the same mathematical formulas. This allows us to approach the intricacies of any industry, from supply chains to social networks. Still, every organization is unique, which is why we provide totally custom analytics to all of our clients.




Utilizing our expertise in complex systems science, we deliver custom services engagements for strategic initiatives. The results of our analytics solutions dramatically improve predictive modeling, allowing our clients to make strategic decisions to transform operations.


Data Scoping

Big data is a powerful resource, but on its own it provides little guidance or strategic insight. Whether you’ve already made a substantial investment or have just begun collecting customer and business data, we’ll explore, clean and process your data. This step is what sets complex systems analytics apart: We don’t have a preset solution to sell you, because we first need to look at your data and gain a true understanding of your organization, unclouded by pre-existing assumptions.


Complex Systems Analysis

Once your data has been catalogued and organized, we can begin our complex systems analysis to find the true patterns in all of the noise. Our analysis will identify the most powerful levers for change, those place in your company where potential interventions can produce the best results with minimal costs. Once we can understand and characterize dependencies between variables in your system, we will better be able to predict future outcomes.


Complex Systems Modeling

Our decades of experience doing complex systems research give us several potential models to apply and refine, until we find the one that best explains the dynamics of your organization. Our hypothesis-free predictive modeling provides an unparalleled level of accuracy. You will be able to understand the existing dynamics of your organization and better predict future results.


Transformational Insights

Organizations have complex dependencies across multiple levels of scale. This can make it difficult to conceptualize all the moving pieces of the system as a whole. Our custom visualization platforms will present your data in new ways, allowing you to glean strategic insights and new perspectives. You might find that an existing strategy is not working for you, or be inspired to explore a totally new approach. These insights can often be unintuitive or surprising, because they arise from an emergent process.




Below are some examples that offer a glimpse into our capabilities and the wide range of problems that we can offer solutions for:


Machine Learning

The explosion of available social media data allows for a more time-sensitive and geographically specific analysis than ever before. Machine learning algorithms can process these large bodies of data to gain insight into user behavior.

Our work on analyzing social media includes quantifying public sentiment, a key task for researchers and decision-makers alike. The methods we have developed can also be applied to identifying target markets and understanding consumer behaviors and customer buy factors.


ECONOMIC forecasting

NECSI analysis reveals that it is the internal structure of the market, not external news, which can cause a market to crash. Our model describing panic in the market successfully predicted observed market crashes.

The methods we used to study financial markets can also help predict high impact events within a company's financial and operational systems, enabling them to get ahead of problems before they arise. 

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Increases in food prices have driven vulnerable populations to desperation. NECSI analysis reveals two main forces driving the global food price upward: ethanol conversion and speculation.

This work demonstrate the complex chain of events connecting market policies in the US to global food riots. Internal and external forces may be causing similarly surprising ripples with your organization.


Let’s work together to solve your toughest problems!